Trust Zone (or Trust.Zone) is a relatively small and lesser known VPN provider. As the VPN competitive landscape is shifting to consolidation, it is worthwhile to take a look at Trust.Zone, as they are an independent brand and not owned by any large corporations.

Pricing

Firstly, Trust.Zone is free to try for 3 days, with no need for credit card - only your email. This fact alone sets it apart from others and shows their confidence in the product. Keep in mind, however, there is a 1 GB bandwidth limit. It is enough for you to test their speed and compatibility with the services you wish to use, but that will likely not be enough for daily use for 3 days. The usual pricing is $8,88 per month if you go with the 1-month plan. Compared to other providers, this is somewhere in the middle. It is acceptable, especially if you are going for an independent VPN company located outside of the 14-eyes jurisdictions. 1 year plan is available for $3,33 per month. The best deal is the 2 year plan for $1,99/month - incredible value and one of the lowest priced VPN's available. Look out for special deals around Black Friday and holidays, they sometimes come up with even better deals.

Privacy

Jurisdiction: Seychelles. A small island country out of the reach of 14-eyes countries. Seychelles has no data retention laws, which means VPN providers don't have to keep more than the minimum data. Trust.Zone VPN only keeps your email address which is necessary for contacting users. Trust.Zone accepts cryptocurrencies which is great to know and offers you complete privacy, if that's what you're looking for.

Features

While some features are lacking, Trust.Zone covers the most necessary features. Kill switch, dedicated IP (as an additional option), automatic connection are available. WireGuard is available, however not via the Trust.Zone client.

Support

Some users find Trust.Zone customer support to be slow in response. We tested it - it took 5 hours to get a response. Not great if you are in a hurry, but they are there and available every workday. The main issue is no live chat option. Support over email is a much longer process. Trust.Zone does have a knowledge base and a FAQ section on their website. While waiting for the support (or before contacting it) these resources can help to troubleshoot common issues. Support is definitely the main drawback, that's why we recomment to test the service completely using the 3 day free trial before making a payment.

Logging

Trust.Zone offers a strict no logs policy. It has not been audited and not been court proven, however they do have a warrant canary on their website. A warrant canary is a technique used by websites to inform users indirectly about government surveillance or legal demands. Initially, the website posts that it has not received any such requests from government entities. At regular intervals, this statement is updated and if the website receives a legal demand or surveillance order with a gag order (preventing disclosure), they will alter or remove the statement to signal a change in the circumstances - alerting users. This allows users to be aware of potential threats to their privacy and security. We highly regard this decision as it builds trust.

Platforms

Trust.Zone has their own client apps for Windows, Android and iOS. Firefox and Google Chrome plugins are availalbe as well. To use Trust.Zone on Linux or MacOS, you have to use 3rd party software that is configured to connect to Trust.Zone. This is completely safe as the software is open-source, however it is not user friendly and definitely not something you will recommend your grandma to use.